Analytics
Track your chatbot performance
Conversations
Select a conversation to view messages
Team Members
Toggle online status to show availability to customers
Recent Executions
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Memory
How many past messages the AI remembers per conversation. Each client's memory setting is independent.
Feature Checklist
Quick overview of enabled features and knowledge bases.
Knowledge Bases
AI Features
Safety
Integrations
Personality & Tone
Features
Enable features to add built-in prompt instructions to your AI. Click to view/edit the prompt.
Safety
Protect your AI from misuse and ensure user privacy.
Configurable Links
Links the AI can reference when relevant (scheduling, resources, etc.)
Knowledge Bases
Connect multiple data sources for RAG (Retrieval Augmented Generation)
Add Knowledge
Add information to your chatbot's knowledge base. This will be vectorized and stored for retrieval.
Your Knowledge Entries
No entries yet. Add knowledge above.
Your Webhook URLs
Each webhook URL is unique to your client. Use these URLs to send messages to your AI chatbot from any integration.
No webhooks yet. Generate your first webhook URL above.
POST /api/webhook/c/YOUR_TOKEN
Content-Type: application/json
{
"message": "User message here",
"sessionId": "unique-session-id"
}
Widget Client Setup
Not ConfiguredConfigure your widget client ID. This is the identifier used in the embed script to load your specific chatbot configuration.
- Set your widget client ID (slug) above
- Generate a webhook URL (above section)
- The embed script uses your slug to fetch the webhook URL
- Users on your website chat through your configured AI
Embed Widget
Add this snippet to any website to embed the chatbot widget.
Live Chat Test
Test your chatbot as a client would. Have a real conversation to verify it works correctly.
Pipeline Status
Color Scheme
Customize the colors of your chat widget to match your brand.
Advanced Colors
Fine-tune UI element colors beyond the basics.
Widget Text
Widget Size
Widget Launcher Icon
Customize the floating button that opens the chat widget.
Bot Avatar & Header Logo
Customize the icon shown in the header and next to bot messages. This replaces the default Ashken logo.
Watermark Paid add-on to remove
Display "Powered by Ashken AI" at the bottom of the chat widget.
Client ID for Embed
This slug is used in the embed script's data-client-id attribute.
Live Preview
Subscription Plan
Monthly Usage
Your Plan Features
📊 Client Information
🔔 Handoff Notifications
Get emailed when a visitor requests human support. Comma-separated, max 5 addresses.
📬 Contact Us
⚡ Quick Actions
Client Management
View and manage all client accounts
Security Settings
Admin-only controls for system-wide security features. Toggle these for debugging.
These settings control system-wide security features. When disabled, the corresponding security checks are bypassed for ALL clients. Use this for debugging only.
CORS Restriction
DisabledWhen enabled, restricts API access to only allowed origins. Blocks requests from unauthorized domains.
Stripe Signature Verification
DisabledWhen enabled, verifies Stripe webhook signatures using STRIPE_WEBHOOK_SECRET. Prevents fake webhook events.
Domain Validation
DisabledWhen enabled, logs warnings when widgets are accessed from domains not in the client's allowed_domains list. Currently logs only (non-blocking).
Custom HTTP Tools
DisabledWhen enabled, clients can create custom HTTP API tools that the AI agent can call during conversations. Disabled by default for security.
Under Development: Custom HTTP Tools is actively being built. The AI agent integration is being finalized to work like Knowledge Base tools. Features may change.
Handoff Email Notifications
DisabledWhen enabled, sends email notifications via Resend when visitors request human support. Configure recipient emails in Settings tab.
Allowed CORS Origins
Origins that are allowed when CORS restriction is enabled. Requests from these domains will be permitted.
Credentials
Manage your knowledge base connections
Platform managed (OpenAI GPT-4) - No configuration needed
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Setup Progress
Track the progress of your professional chatbot setup. We handle everything from data training to deployment.
Discovery Call
We discuss your business needs, use cases, and gather requirements for your custom chatbot solution.
Data Collection
We collect your business documents, FAQs, product info, and other data sources to train the AI.
AI Training
We process and embed your data, configure the AI model, and train it on your specific use cases.
Widget Configuration
We customize the widget appearance, branding, and behavior to match your website perfectly.
Professional setup is available for clients who purchase a setup package. Contact us to learn more.
Contact UsRequest Changes or Feedback
Something missing? Need a feature? Let us know and we'll make it happen.
Prefer to talk to someone directly?
📅 Schedule a CallCustom Tools
Extend your AI's capabilities with custom tools tailored to your business operations. Each tool is built specifically for your workflow and integrates directly with your AI pipeline.
CRM Integration
Sync leads directly to your CRM. Supports HubSpot, Salesforce, Pipedrive, and custom CRMs.
Database Query
Let your AI query your database in real-time. Secure, read-only access with parameterized queries.
Email Automation
Trigger automated emails based on chat conversations. Follow-ups, confirmations, and notifications.
Inventory Lookup
Real-time inventory checks. Let your AI tell customers what's in stock, pricing, and availability.
Order Tracking
Connect to your shipping providers. Customers can ask about order status and delivery estimates.
Custom API Integration
Connect to any REST API. We'll build a custom tool for your specific integration needs.